Privacy Policy
Privacy Guarantee
Vachi Designs Ltd respects the privacy of its customers and the security of their personal information. As required by the Data Protection Act 2018, we follow strict security measures in the storage and disclosure of personal information to prevent unauthorized access.
This privacy policy aims to give you information on how Vachi Designs Ltd collects and processes your personal information/data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, apply for discount codes, or purchase a product from us.
This website is not intended for children, and we do not knowingly collect data relating to children.
How to Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
Postal Address:
Vachi Designs Ltd
2 The Close, Hardmead, Newport Pagnell
MK16 9LA, United Kingdom
Contact Number:
+44 7365 848411
Email Address:
hello@vachi.uk
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
Why We Are Collecting Your Information
We collect your information to:
- Fulfil your product orders
- Provide offers and marketing information
- Allow subscription to relevant alerts
- Respond to your queries
Types of Personal Information We Collect
- Personal Details: Name, date of birth
- Contact Details: Address, phone number, email
- Payment Info: Payment methods, billing address (Note: We do not store card details – payments are processed securely through Stripe or other third-party processors)
- Profile Data: Order history, preferences
- Usage Data: Website interaction behavior
- Technical Data: IP address, browser details, OS, device info
- Marketing Data: Communication preferences
How We Collect Your Information
We collect information when you:
- Place an order
- Create an account
- Sign up for newsletters
- Request marketing info
- Contact us
We also use cookies and similar technologies.
Cookies
What We Use Cookies For:
- Functionality: Recognize you and remember preferences
- Performance: Track traffic and usage to improve the website
Examples of Cookies We Use:
| Cookie Name | Purpose | Explanation |
|---|---|---|
| _fbp | Advertising | Used by Facebook for targeted ads |
| _gat | Performance | Google Analytics cookie for throttling request rate |
| _gid | Performance | Tracks pages visited |
| currency | Functionality | Internal currency display |
| currency_symbol | Functionality | Internal use for correct currency symbol |
You can manage cookies in your browser settings.
Third-Party Links
Our website may include links to third-party sites, plugins, or apps. We are not responsible for their privacy policies. Please check those policies when visiting third-party sites.
How We Use Your Personal Data
We will use your data when:
- Performing a contract with you
- It’s necessary for our legitimate interests
- Required by law
Change of Purpose
If we need to use your data for a different purpose, we’ll notify you and explain the legal basis. Sometimes, we may process your data without consent where permitted by law.
Security of Your Data
We implement strict security protocols to prevent unauthorized access or misuse of your data. Only authorized personnel can access your data, and they are bound by confidentiality obligations.
All payment data is encrypted using SSL technology.
Sharing Your Data
We may share your data with:
- IT & system service providers
- Legal and professional advisors
- Regulatory authorities (e.g. HMRC)
- Business transferees in case of acquisition or merger
All third parties are contractually obligated to treat your data securely and lawfully.
Data Retention
We retain your data only as long as necessary:
- Typically for 6 years for tax and legal reasons
- Longer in case of potential disputes or legal claims
- Anonymous data may be kept for research/statistics
Your Data Protection Rights
You have the right to:
- Access your data
- Rectify inaccurate or incomplete data
- Erase your data (in specific situations)
- Object to processing for marketing or other legitimate grounds
- Restrict processing in certain scenarios
- Request data transfer to yourself or a third party
To exercise these rights, contact us at hello@vachi.uk.
